Privacy Policy

Introduction

HomeCircle Moorestown (operated by Bob Millaway, Epique Realty Agent) respects your privacy and is committed to protecting your personal information. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using this website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect the following types of information:

• Name — to personalize your experience and address you properly.
• Email address — to respond to inquiries and send market updates.
• Phone number — to contact you regarding your real estate needs.
• Property preferences — to provide relevant listings and market information.
• Message content — any information you choose to share in your inquiries.

We collect this information when you voluntarily submit it through our contact forms, newsletter signups, or when you communicate with us directly.

How We Use Your Information

We use the information we collect for the following purposes:

• To provide real estate services and respond to your inquiries.
• To send market updates, community newsletters, and relevant property information.
• To schedule consultations and property showings.
• To improve our website and services based on user feedback.
• To comply with legal obligations and regulatory requirements.

How We Share Your Information

We do not sell your personal information. We may share your information only in the following circumstances:

• With your consent. We share information when you have given us explicit permission to do so.
• Service providers. We share information with trusted third-party services that help us operate, including Zapier (for lead routing), Follow Up Boss (for customer relationship management), and other analytics and marketing tools. These providers are contractually obligated to protect your data.
• As required by law. We may disclose information when required by law, regulation, or legal process, or to protect the rights, property, or safety of our business or others.
• With Epique Realty. As an Epique Realty Agent, information related to real estate transactions and inquiries may be shared with Epique Realty in accordance with their privacy practices.

SMS Consent and TCPA Compliance

By providing your phone number and checking the consent box on our forms, you expressly consent to receive text messages and calls from Bob Millaway regarding real estate services, property inquiries, and related communications. We do not share your phone number with third parties for their own marketing purposes.

• Message and data rates may apply.
• You can opt out at any time by replying "stop" to any text message you receive.
• Consent is not a condition of purchasing any property or service.
• We will honor opt-out requests promptly and will not send further SMS messages after opt-out, except to confirm your request.

Your telephone number and SMS consent will not be shared with any unaffiliated third parties for their own marketing purposes.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this privacy policy, or as required by law. Typically, this means:

• Inquiry and lead information is retained for the duration of our relationship plus a reasonable period afterward for record-keeping and follow-up.
• Newsletter subscriber data is retained until you unsubscribe or request deletion.
• Transaction records are retained as required by New Jersey real estate regulations and federal law.

When data is no longer needed, we securely delete or anonymize it.

Your Rights

You have the following rights regarding your personal information:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You may request that we correct any inaccurate or incomplete information.
• Deletion: You may request that we delete your personal information, subject to legal retention requirements.
• Opt-out: You may unsubscribe from marketing communications at any time by replying "stop" to text messages or clicking the unsubscribe link in emails.
• Withdraw consent: You may withdraw your consent to our processing of your data at any time, where processing is based on consent.

To exercise any of these rights, please contact us using the information below. We will respond to your request within a reasonable timeframe.

Cookies and Tracking

This website uses cookies and similar tracking technologies to improve user experience, analyze traffic, and for marketing purposes. We use Meta Pixel (Facebook) and Google Analytics 4 to understand how visitors interact with our site. These tools may collect information such as your IP address, browser type, pages visited, and time spent on the site.

You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain features on our site.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Third-Party Links

This website may contain links to third-party websites, including Epique Realty, Zillow, and other service providers. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Information

If you have any questions about this privacy policy, wish to exercise your rights, or have concerns about how your information is handled, please contact: